A local solicitor in Birmingham experienced a critical failure with their Synology DiskStation NAS, which contained all client case files and confidential legal documents. The key issues included:
- The Synology DiskStation requested to be formatted, preventing access to any stored data.
- The client attempted to run third-party data recovery software, but no data was recovered.
- When attempting to access the NAS through Windows Disk Management, it displayed an I/O error.
- The Synology NAS contained all legal files, making recovery urgent and essential for business continuity.
Since an I/O error suggests severe logical corruption or hardware failure, forensic-level NAS recovery techniques were required.
Our Expertise in Synology DiskStation Data Recovery
With 25 years of experience, Birmingham Data Recovery specializes in:
✔ Recovering lost data from Synology DiskStation and RAID-enabled NAS devices
✔ Fixing I/O errors and RAID metadata corruption in EXT4/Btrfs file systems
✔ Forensic-level recovery of legal and business-critical files
Diagnosis & Recovery Process
Upon receiving the Synology DiskStation and its hard drives, our engineers conducted a comprehensive forensic assessment. The key findings included:
- The NAS drives were physically intact, meaning data was still present but inaccessible.
- RAID metadata corruption had caused the Synology system to misread the file system, leading to a format request.
- The I/O error suggested that file system corruption was preventing normal disk access.
To successfully recover the solicitor’s client files, we implemented a multi-step Synology NAS data recovery strategy:
Step 1: Disk Imaging & Data Preservation
- Created sector-by-sector forensic clones of each Synology NAS hard drive to prevent further corruption.
- Ensured that no additional writes occurred, preserving all recoverable data.
Step 2: RAID Reconstruction & File System Repair
- Analysed RAID metadata and disk striping structure to rebuild the NAS RAID configuration.
- Used advanced forensic tools to bypass the I/O error and repair the EXT4/Btrfs file system.
Step 3: File Extraction & Legal Document Recovery
- Successfully restored solicitor’s client case files, contracts, and legal documents.
- Verified recovered files for completeness and integrity, ensuring no loss of critical data.
Step 4: Data Integrity Check & Secure Transfer
- Conducted full validation checks to confirm all recovered legal files were intact.
- Successfully transferred the restored data to a new secure NAS device for the solicitor.
The Result
We successfully recovered 100% of the solicitor’s client case files and confidential legal documents, including:
✅ Legal contracts, case notes, and solicitor-client communications
✅ Court filings, evidence documents, and financial records
✅ Archived emails, scanned documents, and confidential agreements
The solicitor’s office was able to resume operations immediately, ensuring compliance with legal data retention policies and avoiding business disruption.
Why Choose Birmingham Data Recovery for Synology DiskStation Recovery?
✅ 25 Years of Expertise – Specialists in NAS recovery and RAID repair.
✅ Forensic Legal Data Recovery – Secure handling of confidential solicitor files.
✅ RAID Reconstruction & File System Repair – Ensuring complete recovery from corrupted Synology NAS devices.
✅ Fast & Secure Process – 100% data confidentiality and minimal downtime.
If your Synology DiskStation has suffered data loss, RAID corruption, or an I/O error, contact Birmingham Data Recovery today for professional assistance!