Our patch · Solihull
Data recovery in Solihull. Three quarters green belt; the rest builds Range Rovers and hosts Crufts.
Solihull is a borough of two halves and one motorway. The M42 runs J4 to J6 past Blythe Valley Park, Birmingham Business Park, the NEC and the airport, with Lode Lane turning out Range Rovers a mile off it; then there is Knowle, Dorridge and Balsall Common, where the work happens in a spare room. What reaches us follows that split — CAD and CNC files from tier-two suppliers, arrays out of business-park server rooms, camera media off show stands, and one portable disk holding thirty years of photographs. None of it needs a car. The diagnosis is free and the figure that follows is written down.
Tell an engineer what it is doing
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What Solihull posts up the M6.
No match here? Run the triage →| What you see | Why we see it here | What to do |
|---|---|---|
| Camera media from a stand at the NEC | A show ends with the only footage on a card in a bag | Take it out, write nothing more, post it as found |
| The one machine holding the CNC programs, dead on a Monday | Tier-two shops near Lode Lane run lean, with no second copy | Say the line has stopped and the case moves up the list |
| A four-disk array that failed its own rebuild | Business-park server rooms tend to hold one array and no spare at all | Power it down, label the bays, send the drives |
| A MacBook that stops at the password box | Design, accounts and consultancy here run on Macs | We read the disk as it is; no parts get fitted |
| Thirty years of family pictures on one portable disk | The prints went out with the rubbish once somebody scanned them | An image comes first, while it still turns |
Before you post from Solihull.
What one customer said.
The seven reviews in full →I would like to express our high satisfaction in your attention to detail and quality service you offer. The data you recovered from our hard drive was part of a critical project for our company and without that data we would probably be out of business.
Lesley Harrow · WolverhamptonSolihull questions, answered.
No Solihull branch — does that count against me?
It does not. The kit that reads a failed disk is expensive and it stays in one place; a counter in every town would only mean less of it in each. Solihull work goes by tracked post to the Manchester intake lab, and the leg back is paid by us.
The repair shop said no. Is that final?
Usually not. Mending a machine and reading a disk that has stopped are two trades with two sets of tools. Plenty of Solihull Macs and laptops reach us the week after somebody said nothing could be done.
How should I pack something irreplaceable?
Pack it like anything else that cannot be replaced. Rigid box, padding on all six faces, nothing rattling about, the shipping form in beside it, and a tracked, insured service. Say which folders matter most and those are opened before the rest.
Is Solihull priced differently?
No. The assessment on arrival costs nothing, one figure goes in writing before anyone opens the disk, and you are free to turn it down. Return postage is in the price whichever way you decide.
Other pages worth a look here.
Post it from Solihull and get a straight answer.
Keep it powered down and tell us how it happened. Nothing is agreed until the free diagnosis lands.