Taking in new cases now · 9am–5:30pm, weekdays In a rush? Ring 0800 6890668
BHDR Birmingham Data Recovery 0800 6890668 Get it seen

Black Country · Dudley

Data recovery in Dudley. A borough of foundries and toolrooms; the files sit on one disk.

Dudley borough holds 323,500 people and a working economy that never really stopped: foundries and diecasters, machine shops across the Pensnett estate, glass studios at Wordsley and Amblecote, retail units and CCTV at Merry Hill, and the rail engineering centre off Zoological Drive. The files behind all of that — pattern models, CAM programs, batch certificates, test telemetry — usually live on one machine with nothing copied elsewhere. The town has had no railway station since 1964, which changes nothing here: post it tracked, and nobody charges for the diagnosis.

Send it tracked · the return is ours Free diagnosis when it arrives The price in writing is final

Tell an engineer what it is doing
0800 6890668

Five faults from the DY postcodes.

No match here? Run the triage →
What you seeWhy we see it hereWhat to do
A toolroom PC that will not start on MondayCAM files, post-processors and tool libraries all on one boxLeave it off; the disk is imaged before anything else
A foundry server holding the batch certificatesCertification by heat and batch number has to be produced on demandSend the drives only, each marked with its bay
A glass studio archive on one external driveFour hundred years of glassmaking here, and no second copyStop using it and post it exactly as it is now
The EPOS and CCTV disk from a Merry Hill unitTwo hundred and seventeen stores, each keeping its own recordsFlagged priority as soon as trading stops
A family external drive that nobody ever copiedYears of photographs, one disk, and no backupIt arrives here weekly, and most of it goes back
Sending it by post: post it to the intake lab fully insured and tracked, with the shipping form tucked in beside the drive; the journey home is on us. Packing is set out step by step on the posting page.

The road a Dudley parcel takes.

No station, so post itDudley town centre has had no railway station since 1964, and Phase One of the Metro from Wednesbury is confirmed to open on 28 August 2026. A parcel is indifferent: roughly eighty-nine road miles to the Manchester bench, and the courier drives them.
One machine, one copyAround two hundred companies work out of the Pensnett estate, and plenty of them are three people with a single PC holding drawings, CAM files and certificates. If it has started making a noise it is telling you something. Stop using it.
A date, not an estimateGive us the day the work is due. The case is queued to hit it, and if that cannot be done you will hear so at the start rather than at the end.
What you will payDiagnosis is free. One fixed written price before work starts. On most jobs, nothing recovered means nothing to pay. From £250 plus VAT, files returned on new media, carriage paid.

What one customer said.

The seven reviews in full →

While everyone hopes they never ever need to go down the path of looking for a data recovery company, we have now been rescued by the best in the UK. Beyond our sincere thank you, we will recommend your services to anyone requiring your expertise in the future.

Frank Derby · Birmingham

What Dudley callers ask.

Is Halesowen covered, and Stourbridge?

Both, along with Kingswinford, Wordsley, Sedgley, Brierley Hill and Lye. The borough runs to 323,500 people and the post towns do not line up neatly — Halesowen and Cradley Heath sit in B62, B63 and B64 rather than DY, and DY4 Tipton belongs to Sandwell. None of that matters to a courier.

Our machine controller has lost its tool library. Can that be read?

Often. Controllers keep post-processors, offsets and tool tables on ordinary disks or compact flash, and they run for years with no copy anywhere. Take the card or the disk out, leave the machine alone, and send that on its own.

Ransom notes on every screen at the works in the morning — what first?

Pull the network cables and stop there. Do not shut anything down, do not restart it, and photograph a screen before anyone tidies. Ransomware work turns on which files were touched and when, so leave it as you found it and ring.

How long does a Dudley job usually run?

The parcel is opened and assessed the day it arrives, and the written price follows. Logical faults are often finished inside a few days. A drive with mechanical damage waits on donor parts and runs longer; which of the two you have is settled first.

From DY1 to the bench in one parcel.

Keep it powered down and tell us how it happened. Nothing is agreed until the free diagnosis lands.

0800 6890668