Sandwell borough · West Bromwich
Data recovery for West Bromwich. Six towns, one borough, and a great many single servers — yours has stopped.
West Bromwich is the strategic centre of Sandwell, a borough of six towns — Smethwick, Oldbury, Rowley Regis, Tipton and Wednesbury alongside it. Manufacturing accounts for 17.4% of jobs here, the highest share of the four Black Country boroughs, while information and communication runs at roughly one in a hundred. That gap is the whole story. Press shops, chemical plants, haulage yards and single-server practices hold records they are legally obliged to keep, with very little local IT trade to lean on. Post the drive to the lab. The first look costs nothing.
Tell an engineer what it is doing
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Five jobs that keep arriving from Sandwell.
No match here? Run the triage →| What you see | Why we see it here | What to do |
|---|---|---|
| A press-shop server that lost its array overnight | Tool CAD and coil traceability live on one box in the office | Label the bays; send every disk |
| An Oldbury batch-records PC that will not boot | Formulation records and LIMS data are held for years by law, on one machine | Stop using it before it writes more |
| A four-bay NAS in a haulage office gone quiet | Tachograph downloads and PODs pile up on the only box | Shut it down; a NAS travels whole |
| A calibration archive on a failing external drive | Around here the certificate is the legal evidence, not a copy of it | Say what it is holding up and the queue moves |
| A dental practice server that will not mount | One server, one copy, and patient records that must be kept | Power it off and ring before anyone tries a fix |
What a Sandwell job looks like.
Questions we get from B70 and B71.
Do you cover Smethwick, Oldbury and Tipton?
Yes, and Wednesbury, Rowley Regis, Cradley Heath and Great Bridge with them. What sets the coverage is the courier network, not how far a van will go, so a B69 address and a B70 one are the same journey to the bench.
Is there somewhere in West Bromwich to drop a drive off?
No. The intake lab is in Manchester, ninety-odd miles up the M5 and M6, and it takes drop-offs on weekdays if you would rather drive. Most people post it instead, tracked and insured.
One disk in the array has failed. Is that urgent?
Treat it as urgent. A degraded array still hands out files, which is why it gets left for weeks until a second disk goes and everything stops. Do not rebuild. Power it down, number every disk by its bay, the failed one included, and send the lot.
Production has stopped. Can the job be brought forward?
Yes. Flag it at the outset and the case is marked priority: front of the imaging queue, worked straight through rather than fitted between other jobs, and a real timescale the moment the diagnosis will bear one.
Other pages worth a look here.
West Bromwich to the bench is one insured parcel.
Keep it powered down and tell us how it happened. Nothing is agreed until the free diagnosis lands.