Black Country · Wolverhampton
Data recovery, Wolverhampton. A city that machines to microns; it backs up to one disk.
Wolverhampton has been a city since 2001, the only one of the Black Country four. The work here is heavy and precise: Jaguar Land Rover turning its i54 plant from engines to electric drive units, Moog and Safran building flight controls off the M54, New Cross and the university behind them. What the Black Country has never had is a thick layer of local IT firms, so a failed server sits there for days while somebody decides who to call. Ring us before anything is unplugged, mark each disk with its bay, and post the set. The diagnosis costs nothing.
Tell an engineer what it is doing
0800 6890668
What the machine shops send us.
No match here? Run the triage →| What you see | Why we see it here | What to do |
|---|---|---|
| A machine-shop server that dropped its volume | One array, no spare disk, and CAM files going back years | Flag it urgent; number the bays and send them all |
| A CMM workstation that will not post | Inspection programmes live on the machine, not on a server | Pull the drive; leave the machine alone |
| A NAS that lost a disk back in February | Nothing changes on screen when an array goes degraded | Shut it down before another goes |
| A locked laptop and no recovery key anywhere | BitLocker went on years ago and the key was never printed | Find the key or the account it sits in |
| A whole share of files that will no longer open | Companies of this size are exactly what the crews go looking for | Take it off the network first; see the ransomware page |
A Wolverhampton case, start to finish.
The questions we field from WV.
Is there a Wolverhampton branch?
No, and that is on purpose. A drive is better off in one properly equipped lab than in the back of whichever shop has a sign in the window. Wolverhampton sits on the M54 and the M6 with couriers everywhere: a parcel collected in the morning is on the bench the next working day, and a same-day courier can be booked when production has stopped.
The line is down. How quickly can you actually move?
Tell us at the outset that the business is at a standstill and the case is marked priority: opened the day the parcel arrives, imaged straight through, and given a real timescale as soon as the diagnosis will support one. We work Monday to Friday, 9am to 5:30pm, and the emergency page sets out what governs the speed.
Do you need the RAID controller the array ran on?
No. The set is rebuilt in software from images taken off the member disks, so the card itself never travels. Number each disk by bay, include the one that failed first, and do not let the controller start a rebuild.
What is the first thing a WV firm should do?
Phone before a cable is touched. Five minutes on the line establishes what has actually failed and what is sitting on top of it, and that settles the rest: which disks leave the chassis, how they are marked, which courier to book. Pack nothing until then.
Other pages worth a look here.
From Wolverhampton, post it and stay put.
Keep it powered down and tell us how it happened. Nothing is agreed until the free diagnosis lands.