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BHDR / Areas and towns / Tamworth

B77–B79, seat of Saxon Mercia · Tamworth

Tamworth data recovery. Lose the manifests and the loading bay stops.

Tamworth sits in Staffordshire, though its postcodes read B77 to B79, a Birmingham prefix for a town of 78,653 people where the River Tame meets the River Anker. The Norman castle stands on the site of the Saxon fort, the old seat of Mercia; the work today, though, is mostly distribution, because Tamworth is a corner of the Midlands warehousing belt. So much of the local data is routing, manifests and stock records held on a warehouse server or a small RAID. Around it sit engineering firms with drawings on one workstation, the leisure trade at Drayton Manor and the SnowDome, farm offices in the Tame and Anker valleys keeping herd and movement records, and a commuter town's family photographs on single external drives. When one of those stops, the parcel goes up the M6 to our Manchester intake lab, where the equipment sits. Post it insured and tracked; the first look costs nothing.

Send it tracked · the return is ours Free diagnosis when it arrives The price in writing is final

Tell an engineer what it is doing
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What tends to fail around Tamworth.

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What you seeWhy we see it hereWhat to do
A warehouse server dark after the weekendManifests, routing and stock counts sit on the one box off the yardLeave it switched off, post it, and list the runs that cannot wait
An office NAS that has dropped a diskYears of CAD, drawings and accounts live on the one arraySend it whole, or as bare disks each labelled by bay
A yard DVR that has quit overnightGate and vehicle cameras overwrite until the disk wears outStop it recording and send the whole recorder in
A ticketing or rota machine that will not loadBookings, rotas and takings run the day at a theme park or the snow centreDo not reinstall; send the drive and say what season it holds
A farm-office PC that stopped mid-seasonHerd numbers and movement records are kept on one outbuilding machineLeave it as found, box it dry, and book it in
Sending it by post: post it to the intake lab fully insured and tracked, with the shipping form tucked in beside the drive; the journey home is on us. Packing is set out step by step on the posting page.

Four things to know in Tamworth.

Your records stay privateManifests, ledgers, drawings and customer lists are treated as private records from the moment they reach us. Say which folders you actually need; results are matched to that request, nothing is shared outside the lab, and once your drive is home the working copies we hold are erased a month later.
The way north to ManchesterA drive posted from Tamworth picks up the A5, the A38 or the M42, joins the M6 northbound, and runs up to our Manchester lab. Send it under tracked, insured cover, or bring it in midweek; either way the return leg is ours.
If it has been damp, say soDamp is the quiet risk: condensation in an unheated store or outbuilding corrodes a board long before anything shows on screen. Say where the drive has been sitting, pack it so it cannot move in transit, and leave the cleaning to the bench — powering it up 'just to check', or reaching for a hairdryer or a bag of rice, only does more harm.
The price does not moveA Tamworth drive is quoted like any other: a free assessment, a single figure in writing that holds, and no recovery, no fee on most jobs. It costs the same wherever the parcel is sent from, and the journey home is on us.

Questions we get from Tamworth.

Are Two Gates and Ventura Park covered, or only central Tamworth?

All of it, B77 through B79. Because everything travels by tracked post, a drive from Two Gates or Ventura Park sits as close to an engineer as one from the middle of town, and a midweek parcel is usually read the next morning.

Can you get a warehouse system back off a server that will not start?

Often, yes. Routing, manifests, stock counts and the accounts sit on ordinary disks — a single server or a small RAID — and fail in ordinary ways. Tell us which runs cannot wait and that is where we begin.

Do I send the whole NAS, or take the disks out first?

Either does. The whole box can come as it is, or the disks alone, each one tagged to the bay it held. Do not reinitialise it or allow a rebuild; here we begin with a read-only image, so nothing at all is written back onto the disks.

Is there anywhere in Tamworth I can drop a drive off?

The town has no counter. You either post the drive, tracked and insured, or run it up to the Manchester lab yourself on a weekday; the address for that is Peter House, Oxford Street, M1 5AN. The assessment is free, and the parcel back to Tamworth is paid.

Post it from Tamworth; the bench opens it the day it lands.

Keep it powered down and tell us how it happened. Nothing is agreed until the free diagnosis lands.

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