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CV21–CV23 · east Warwickshire · Rugby

Data recovery for Rugby. Cement, power engineering, and the West Coast Main Line junction.

Rugby is a Warwickshire town in its own right: its own borough council, the CV21, CV22 and CV23 postcodes, about 78,000 people in the town and 114,400 across the borough. Much of what the town does ends up on a disk. The Cemex plant east of Rugby runs one of the largest cement kilns in the country, near 1.8 million tonnes a year, with control-room logs and laboratory QA records behind it. Heavy-electrical engineering has been here for more than a century — British Thomson-Houston, then AEI and GEC — and the power-conversion work that grew out of those benches still fills workstations and NAS boxes with test-cell data and CAD assemblies. Rugby School and the town's other independent and prep schools hold pupil records and bursary files on site; hauliers on the M6 and M1 keep their manifests on one server. When a drive stops, send it north to the bench in Manchester by tracked post; the look on arrival is free.

Send it tracked · the return is ours Free diagnosis when it arrives The price in writing is final

Tell an engineer what it is doing
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What tends to fail around Rugby.

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What you seeWhy we see it hereWhat to do
A test-cell NAS that has dropped a second diskDrive-systems benches log to arrays built to survive one failure, not twoHalt the rebuild; post the whole box, or the disks with each one bay-marked
A plant control PC that will not boot after a shutdownCement and process lines write their logs and QA records to one local diskPull just the disk and send that one; leave the PC where it stands
A shared server locked overnight, a ransom note on the screenSmall engineering and haulage firms are steady targets for ransomwarePull the network lead, leave the power off, and call before you pay
A school's records server down as term beginsRugby's independent and prep schools keep pupil files and bursary records on siteTell us the deadline; the bench is sequenced to it
A surveyor's external drive that has started to clickA busy commuter-town office often keeps one portable disk and no copySwitch it off now — a clicking disk loses more with each restart
Sending it by post: post it to the intake lab fully insured and tracked, with the shipping form tucked in beside the drive; the journey home is on us. Packing is set out step by step on the posting page.

How a Rugby job runs.

Onto the M6 at junction oneRugby meets the M6 at junction one — the Rugby Interchange — and a tracked parcel runs north up the motorway to the Manchester lab. You post it; you drive none of it. The West Coast Main Line, which splits here for Birmingham and the North West, runs the same way.
Flag any damp before it shipsDamp is what does the harm on the way here — condensation in a cold plant office or store starts corrosion on the board. Do not power a wet drive to test it, and do not dry it on a radiator; bag it, pad it, box it, and say where it has been. The cleaning is a bench job.
What we read stays yoursEvery job gets a case number, and whatever we recover is yours and no one else's — nothing is read past the work, passed on, or kept once it is back with you. The copies we hold are wiped thirty days on from its return. Pupil files, staff records and commercial drawings are all handled that same private way.
One price, wherever it posts fromThe postmark makes no difference to the price. A memory card or a stick comes in at £250 + VAT; a single disk — hard drive, SSD or NVMe, loose or still inside its machine — at £300 + VAT. A recorder, be it CCTV, DVR or NVR, is £400 + VAT, and once a job holds two disks or more — RAID, a NAS box, a server — it is priced from £500 + VAT. Either way you get one written figure, and it holds before any billable work.

What Rugby callers ask.

Do you cover Rugby and the CV21 to CV23 postcodes?

Yes — Rugby town and the whole CV21, CV22 and CV23 area. We keep no counter for anyone to visit; a drive reaches the Manchester lab by insured, tracked courier. Its first look is free and carried out the day it arrives, and we cover the leg home, so distance adds nothing to what you pay.

Our engineering NAS has lost a second disk. Can it still be rebuilt?

Often, though stop before it worsens. Cut the power and leave the rebuild be — a controller grinding away at a tired disk is how a recoverable array gets destroyed. Send it in whole, or draw the disks and mark each one for its bay; every disk is imaged before a rebuild is attempted.

A control-room PC at the plant has stopped, and the only copy of its logs is on it. Now what?

Take just the disk out and send that; the machine itself can stay bolted where it stands. Plant and test PCs tend to run for years, lightly maintained, until the disk gives out — but the logs and QA records are usually still readable off an image.

Is there anywhere in Rugby to hand the drive in?

There is no office or counter in Rugby, so no. Send it to the Manchester lab tracked and insured, or, if you are passing, leave it there on a weekday. For anything bulky — a full server or a rack unit — call ahead and we will sort out how it travels.

Post it from Rugby and we start the day it lands.

Keep it powered down and tell us how it happened. Nothing is agreed until the free diagnosis lands.

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